Full payment is required by the payment due by date specified on the supplied invoice to ensure publication of the advert. Any adverts for which payment has not been received may not be published.
Once advertising has been confirmed, either by a confirmation telephone call, email or letter, no refunds can be given if the advertiser subsequently decides that they wish to cancel. This includes pulling out of advertising mid-term.
Any advert, which The Merrow Pages has created, must not be used in another publication or advertising medium (e.g. website) without the written approval of The Merrow Pages. A release fee will be payable to The Merrow Pages if an advertiser wishes to re-use an advert/design in this way.
Although every effort is made to ensure artwork created for the magazine is correct and free of errors, it is the advertiser’s responsibility to check their advert and ensure that it is correct prior to submission. Amended artwork can usually be accepted up to the copy deadline. No responsibility will be taken by The Merrow Pages for any errors subsequently identified (i.e. after printing has been completed).
Files should be supplied with fonts embedded and images in CMYK format at a minimum of 300dpi at final advert size. No responsibility can be taken for the print quality of any advert supplied at a lower resolution.
We (The Merrow Pages) reserve the right to remove any advertising business, without repayment of fees, if we receive what we perceive to be a number of customer complaints or negative feedback for their services, or the advertiser is found to operate a fraudulent or unprofessional business.